Courtesy of Tana Mongeau/Instagram
Influencer Tana Mongeau Criticizes Tiffany & Co. After $8,000 Bracelet Snaps 1 Month After Purchase
Influencer Tana Mongeau may be in her most drama-free era yet, but that doesn’t mean she’ll shy away from calling out a situation when it’s well deserved.
“I know I’m in my peace era and all, but we’re going on a rant,” Mongeau said to start off her November 21 TikTok.
“I’ve decided that if I’m still mad about something seven days later, I’m allowed to do a rant. Quite frankly, I’m gonna be mad about this until the day I croak,” she clarified.
On the receiving end of Mongeau’s rant is luxury jeweler Tiffany & Co., from whom she had purchased several expensive pieces of jewelry during a recent visit.
“I love my [jewelry] stack. I take my stack very seriously, and whenever I am buying a new piece or addition to my stack, I am looking at it as something that is going to be in my lineage, and my lineage’s lineage, for the rest of my life,” Mongeau continued in the video.
She then explained that when she was invited to the Tiffany & Co. store while she was on tour in Australia, she had a lovely experience with the salespeople and ended up purchasing two rings and a bracelet.
During the visit, Mongeau was also chatting with the employees who ended up revealing to her that recently, the company has had an issue with people returning fake Tiffany & Co. rings to them without anyone realizing until later.
At the time, Mongeau thought nothing of the gossip, but would soon experience the issue first-hand.
“I wake up the next morning, I look at my arm, I say ‘wow, this is what the girl with the dirty door worked for. We couldn’t afford ramen and now we have new Tiffany & Co. in addition to our stack,’” Mongeau said. “And as I’m looking at my hand a little longer, I notice that my brand new Tiffany ring has turned my finger, you guessed it, green! I don’t mean a little green, I mean Elphaba green.”
Naturally, Mongeau brought the ring back and explained the issue. To her surprise, the company immediately agreed to immediately replace her ring with a new one without investigating what was wrong with the ring she already had.
Unfortunately for Mongeau, that was also not the end of her problems.
“So now, the reason why we are making this video: we are going to talk about the bracelet,” Mongeau said.
She then explained that the bracelet was the type that bends open to twist around your arm. Mongeau had previously personally been wary of that style of bracelet, until she purchased one from Cartier that made her confident that they can last if they are well-crafted from quality materials.
“About 24 days go by and I start to notice that unlike the Cartier bracelet that holds its shape flawlessly, that the Tiffany was starting to kind of bend and wobble apart,” she said.
Ultimately, the bracelet’s mechanism became more and more unstable until one day, while Mongeau was in the fitting room of a store trying on a corset top, the bracelet snapped in two and fell to the ground.
“I look on the ground and in all of its glory: my Tiffany bracelet,” Mongeau said, angrily laughing. “And it just fell off! It wasn’t like it got caught on the corset. It just fell off to the ground!”
Mongeau then said she was open to hearing from the brand about making things right, but was doubtful a valid explanation could be given.
“I’m interested to see if Tiffany, you know, herself, wants to fix it. But at the same time, even with it being fixed, I’m just so disgusted with this,” Mongeau said.
Tiffany & Co. has not yet publicly responded to Mongeau, nor has she given any further updates about the situation.
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